always listen to our guests - both by reading our Customer Service Satisfaction
and talking to them during their visit.
We know what our guests like about staying at Cranmer so we thought we
would share our top 10 reasons why people book with us.
1. Family friendly: You might think that this is
obvious but we are really family-friendly. All our cottages are stylish,
comfortable and spacious. Open plan living/dining areas means that families can
all be together while preparing food. Everything is on one level which means no
running up and down stairs and parents can easily keep an eye on the children.
cottage has large patio doors which open onto a terrace. From the terrace
parents can enjoy a glass of wine while watching their children play in the
large paddock at the back of the cottages. This paddock is completely fenced
in, making it a safe environment.
Heated indoor swimming pool: The pool is designed to be perfect for children.
With a water temperature of 29oC little ones can be warm both in and
out of the water. We salt dose the pool rather than using harsh chemicals so
it's kind to delicate skin and beneficial to asthma sufferers. And when the
weather is not so good it is a good way to amuse the kids when they cannot play
Owners live on site: Unlike many other
holiday cottages, the owners Lynne and John Johnson live at Cranmer. We also
have administration and maintenance cover during normal work hours on site.
While we do regular weekly maintenance on the cottages, there is always the
possibility that something will break or stop working and we can usually get it
sorted quickly rather than having to wait for on outside contractor to get here.
Lynne and John are on hand to dispense local knowledge and, if you are
interested, John will give you a tour of the eco-systems they have installed at
the cottage complex or even show you his collection of vintage cars!
Award winning: Cranmer holds two important awards; Visit England Gold Award and
the Green Tourism Gold Award. Both of
these are testament to the quality, cleanliness and facilities available at the
cottages. We all work hard to gain and maintain these standards and guests can
be confident that their holiday will be top notch.
5. Booking direct: following comments from guests we now have an
efficient online booking system. Guest can check availability and pricing on
our website in real time at any time of the day or night. Perfect for booking
last minute deals.
6. Secure payments: our new booking system means
that we no longer have access to your credit or debit card details. All
payments are made online using a secure SagePay system, giving guests the
reassurance that their payments are promptly made, securing their holiday and
their details are secure.
7. Local knowledge: Lynne, John and their
daughter Emily have lived in North Norfolk for sixteen years and John knows
Norfolk from his childhood. They are regular sailors and know a great deal
about North Norfolk and what it has to offer visitors. If you want
recommendations for restaurants or nearby amenities for children, they have
test driven most of them. The whole team has an excellent knowledge of the best
places to visit and the best food to buy or eat.
8. Facilities: As well as our heated indoor
swimming pool, Lynne has worked to make Cranmer very family friendly. The large
fenced paddock area at the back of all the cottages (except Coot) is perfect
for children to play safely, watch nature on their doorsteps and make friends.
There are swings and a Wendy House and summer cricket matches are often
organised by guests. We also have 2 all-weather tennis courts and a
well-equipped Games Room for those wet days where families can play table
tennis, pool or darts. There are books for children and the grown-up and lots
of information about local attractions. We also have a lockable bike store.
9. Location: Cranmer offers the best of
countryside and coast. Close to the North Norfolk heritage coast and Holkham,
it’s only 3 hours from London (on a good day!).The beaches are spectacular,
there is shopping in Burnham Market and Holt and if you crave some city life,
Norwich is only an hour away. There’s lots of healthy outdoor things to do with
Green Tourism: While this might not be the most important thing you think about
it when you are booking your holiday, we believe that it is important that our
business is sustainable and eco-friendly. Our biomass boiler, solar panels and
wind turbine mean that we are energy efficient. So it’s going on in the
background during your stay, it’s good for the environment and it’s
Labels: Award winning, Cranmer Country Cottages, heated luxury indoor swimming pool., Holiday Cottages Norfolk, local knowledge, Norfolk Luxury Cottages